Jira - New/updated comment trigger (real-time)
The New/updated comment (real-time) trigger monitors Jira for new or updated comments in real-time.
COMMENT ACCESS
Workato only triggers jobs from comments that the connected Jira account has access to.
Prerequisites
This trigger requires the administrators global permission in Jira and an authentication type other than OAuth 2.0.
Use the HTTP connector's New event via polling trigger or the Webhooks connector if the connected Jira account doesn't have this permission.
Refer to How Jira real-time triggers work in Workato for more information.
Input
| Input field | Description |
|---|---|
| JQL where clause | Enter a JQL query to filter records by. For example: project = "PRJ" AND status = "Done". This field only supports the following queries: issueKey, project, issuetype, status, assignee, reporter, issue, property, and cf[id]. The ORDER BY clause isn't supported. Refer to the Jira documentation to learn more about JQL. |
Output
| Output field | Description |
|---|---|
| Self | The API URL of the new or updated comment. |
| ID | The Jira identifier of the new or updated comment. |
| Author | Contains information about the user who originally made the comment, including Name and Account ID. |
| Body | The string content of the comment. |
| Update author | Contains information about the user who updated the comment, including Name and Account ID. |
| Created | The date and time when the comment was created. |
| Updated | The date and time when the comment was updated. |
| Visibility | Contains information about the comment's visibility settings, including Type and Value. |
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