Zendesk - Get custom object record by id action

Zendesk allows you to configure custom objects to model, store, and retrieve objects that are not native to Zendesk (for example, Tickets, Users, Organization). Refer to Zendesk custom objects for more information.

This action retrieves details about a specific custom object record that matches a search by Zendesk ID. Only records in your Zendesk instance that matches the criteria will be returned.

Get custom object records by ID actionGet custom object records by ID action

Input

Input fieldDescription
Custom objectSelect a custom object type for your search.
IDThe unique Zendesk ID of the custom object record.

Output

The output of this action contains the full set of columns from the selected custom object type.

Output fieldDescription
TypeThe name of the custom object type.
IDThe unique Zendesk ID for the custom object record. This is automatically assigned when the record is created.
External IDA unique identifier from another system.
Date createdThe time the custom object record was created.
Date updatedThe time the custom object record was updated.
AttributesIncludes data of custom object custom fields.

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