Zendesk - Get relationship record action
Zendesk allows you to configure custom objects to model, store, and retrieve objects that are not native to Zendesk (for example, Tickets, Users, Organization). You can also configure custom relationships to define how objects are associated. Refer to Zendesk custom objects for more information.
This action will retrieve the relationship records of a specified relationship type for a specified source object record. Only records that match the criteria will be returned.
Get relationship record action
Input
| Input field | Description |
|---|---|
| Relationship type | Select the type of relationship for your search. |
[Source object] ID | The unique Zendesk ID of the source object. |
Output
| Output field | Description |
|---|---|
| Relationship Type | The user-defined key of the relationship type. |
| ID | The unique Zendesk ID of this relationship record. This is automatically assigned when the record is created. |
| Source | The ID of the source of the relationship. |
| Target | The ID of the target of the relationship. |
| Date created | The time the relationship record was created. |
| List size | The size of the list, corresponding to the number of relationships retrieved. |
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