Gong - Create content share engagement event action
This action pushes engagement events into Gong when a Gong user shares content with external participants. For example, when a contract was shared by an account executive with their prospects.
Input
| Field | Description |
|---|---|
| Content ID | The ID of the content that was shared in the reporting system. |
| Content title | The name of the object that was shared. |
| Content URL | The url of the content that was shared in the reporting system. This is the url that is was accessed by the viewer. |
| Event timestamp | The date and time when the event happened in the ISO-8601 format (e.g., 2021-08-01T02:30:00+05:00 or 2021-08-01T08:00:00Z, where Z stands for UTC) |
| Reporting system | The unique identifier of the reporting system. It is the same value in all events originating from the same system. |
| Action name | The name of the action. For example, Shared the contract or Downloaded the presentation. |
| Recipients | Array of objects with name and email of recipients. Email is required |
| Share ID | The ID of the share action, in case there can be more than one share per content. |
| Share info URL | The link to a page that presents additional information about this event. |
| Sharer | Additional details about the sharer like email, name, and Gong ID. |
| Sharing message body | The share message body. Can contain HTML and will be cleaned when it is presented. |
| Sharing message subject | The subject of share email / message. |
| Content properties | Dynamic properties to display for the object fields and values that describe the object. |
| Crm context | A list of references to external systems such as CRM, Telephony System, Case Management, etc. |
| Event ID | Object ID. The original ID of the event as designated in the reporting system. |
| Event properties | Dynamic properties to display for the event fields and values that describe the event. |
| Mobile app ID | The application identification string in case of interaction via mobile application (bundle identifier or package name). |
| Workspace ID | If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to. If left blank, this will be decided by Gong. |
Output
| Field | Description |
|---|---|
| Request ID | UUID of the request sent to Gong to create the content share engagement event. |
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