PagerDuty - Search incident action

This action searches for existing incidents in PagerDuty.

Input

FieldDescription
SinceStart of the date range
UntilEnd of the date range
Incident keyIncident de-duplication key. Incidents with child alerts do not have an incident key; querying by incident key will return incidents whose alerts have alert_key matching the given incident key.
Statusesstatus may be triggered, acknowledged, and resolved. Separate the values with comma.
UrgenciesUrgency may be high or low. Separate the values with comma.

Output

The output to this action is a list of incidents. Each incident contains the following field.

FieldDescription
IDThe incident ID.
TypeA string that determines the schema of the object. This must be the standard name for the entity.
SummaryA short-form, server-generated string that provides succinct, important information about an object suitable for primary labeling of an entity in a client. In many cases, this will be identical to name, though it is not intended to be an identifier.
SelfThe API show URL at which the object is accessible.
HTML URLThe URL at which the entity is uniquely displayed in the Web app.
Incident numberThe number of the incident. This is unique across your account.
Created atThe date and time when this record was created.
StatusThe current status of the incident.
Incident keyThe incident's de-duplication key.
Pending actionsThe list of pending actions on the incident. Each pending action contains the following fields.
  • Type of action
  • Updated at
ServiceThe service object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
AssignmentsList of all assignments for this incident. This list will be empty if the Incident.status is resolved.
AcknowledgmentsList of all acknowledgments for this incident. This list will be empty if the Incident.status is resolved or triggered. Each acknowledgment contains the following fields.
  • At
  • Acknowledger
Last status change atThe time at which the status of the incident last changed.
Last status change byThe agent that created or updated this incident. The agent object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
First trigger log entryThis object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Escalation policyThis object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
TeamsA list of teams involved in the incident's lifecycle. Each team contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
UrgencyThe current urgency of the incident.

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