RingCentral - New call recording trigger
The New call recording trigger retrieves calls with recordings made by the connected RingCentral extension. The trigger checks for new calls with recordings every five minutes.
Ensure the connected RingCentral extension has Read Call Log permissions. These permissions are typically enabled for predefined or default RingCentral roles.
Input
| Field | Description |
|---|---|
| Trigger poll interval | Specify how frequently to check for new events. Defaults to five minutes if left blank. The minimum allowed value is five minutes. |
| When first started, this recipe should pick up events from | Specify the start time to retrieve call recordings created since this time. Defaults to one hour before the recipe is first started if left blank. Refer to Triggers to learn more about this input field. |
Output
| Field | Description |
|---|---|
| URI | The URI of the call recording. |
| ID | The unique identifier of the call recording. |
| Session ID | The session ID of the call. |
| Start time | The start time of the call. |
| Duration | The duration of the call in seconds. |
| Type | The type of call. |
| Direction | The direction of the call (for example, inbound, outbound). |
| Action | The action taken during the call. |
| Result | The result of the call. |
| To | An object containing information about the recipient of the call. |
| Phone number (to) | The recipient's phone number. |
| Name (to) | The recipient's name. |
| Extension number (to) | The recipient's extension number. |
| From | An object containing information about the caller. |
| Phone number (from) | The caller's phone number. |
| Name (from) | The caller's name. |
| Extension number (from) | The caller's extension number. |
| Recording | An object containing details about the recording. |
| URI (recording) | The URI of the recording. |
| ID (recording) | The ID of the recording. |
| Type (recording) | The type of the recording. |
| Content URI (recording) | The content URI of the recording. |
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