RingCentral - New SMS trigger
The New SMS trigger activates when a new SMS message is received by the connected RingCentral extension. The trigger checks for new SMS messages every five minutes.
Ensure the connected RingCentral extension has SMS and Read Messages permissions. These permissions are typically enabled for predefined or default RingCentral roles.
Input
| Field | Description |
|---|---|
| Trigger poll interval | Specify how frequently to check for new events. Defaults to five minutes if left blank. The minimum allowed value is five minutes. |
| When first started, this recipe should pick up events from | Specify the start time to retrieve new SMS messages received since this time. Defaults to one hour before the recipe is first started if left blank. Refer to Triggers to learn more about this input field. |
Output
| Field | Description |
|---|---|
| URI | The URI of the SMS message. |
| ID | The unique identifier of the SMS message. |
| To | A list containing the recipients of the SMS message. |
| Phone number (to) | The phone number of the recipient. |
| Extension ID (to) | The unique identifier of the recipient's extension. |
| Extension number (to) | The extension number of the recipient. |
| Name (to) | The name associated with the recipient. |
| From | An object containing information about the sender of the SMS message. |
| Phone number (from) | The phone number of the sender. |
| Extension ID (from) | The unique identifier of the sender's extension. |
| Extension number (from) | The extension number of the sender. |
| Name (from) | The name associated with the sender. |
| Type | The type of message. |
| Creation time | The time the message was created in ISO 8601 format. |
| Read status | Indicates whether the message has been read. |
| Priority | The priority of the message. |
| Attachments | An object containing details about the attachments. |
| ID (attachments) | The unique identifier of the attachment. |
| URI (attachments) | The URI of the attachment. |
| Type (attachments) | The type of attachment. |
| Content type (attachments) | The content type of the attachment. |
| Direction | The direction of the message (for example, inbound or outbound). |
| Availability | Indicates the availability status of the message. |
| Subject | The subject of the message, if specified. |
| Message status | The current status of the message. |
| Conversation ID | The unique identifier of the conversation the message belongs to. |
| Conversation | An object containing details about the conversation. |
| ID (conversation) | The unique identifier of the conversation. |
| URI (conversation) | The URI of the conversation. |
| Last modified time | The last modified time of the message in ISO 8601 format. |
| Pg to department | Indicates whether the message was sent to an entire department. |
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