Freshservice - List agent fields action
The List agent fields action lists all agent fields in Freshservice.
Input
This action doesn't require any input fields.
Output
| Output field | Description |
|---|---|
| Name | The internal field name used in the system. |
| Label for admins | The display label of the field when viewed by administrators. |
| Mandatory for admins | Indicates whether the field is required for administrators. |
| Editable by admins | Specifies if administrators can edit the field. |
| Label for agents | The display label of the field when viewed by agents. |
| Editable by agents | Specifies if agents can edit the field. |
| Mandatory for agents | Indicates whether the field is required for agents. |
| Visible to agents | Determines if agents can see the field. |
| Type | The type of field. |
| Default field | Indicates whether this is a default system field. |
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