Actions

Freshservice - List ticket form fields action

The List ticket form fields action returns a list of ticket form fields in Freshservice.

Input

This action doesn’t require any input fields.

Output field	Description
Field ID	Unique ID of the field.
Label	Display name of the field.
Description	Description of the field.
Field type	Type of the field.
Created at	Timestamp when the field was created.
Updated at	Timestamp when the field was last updated.
Position	Order in which the field appears.
Required for closure	Indicates if the field is mandatory for ticket closure.
Name	Internal name of the field.
Default field	Indicates whether this is a default system field.
Required for agents	Indicates if the field is mandatory for agents.
Customers can edit	Specifies if customers can edit the field.
Label for customers	Display label for customers.
Required for customers	Indicates if the field is mandatory for customers.
Displayed to customers	Specifies if the field is visible to customers.
Belongs to section	Specifies if the field is part of a section.
Choices	List of selectable values (if applicable).
Nested fields	Sub-fields associated with this field.
Sections	Sections where this field is used.
Workspace ID	Unique ID of the workspace the field belongs to.

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