Gong - Search call scorecards action
This action will search call scorecards in Gong. Retrieves all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.
Input
| Field | Description |
|---|---|
| Call start date | The date of the call from when to list calls. This value is inclusive. |
| Call end date | The date of the call until when to list calls. This value is exclusive. |
| Review start date | The review date from when to list calls. This value is inclusive. |
| Review end date | The review date until when to list calls. This value is exclusive. |
| Reviewed user IDs | List of users to be filtered. If not supplied, all users are returned. |
Output
| Field | Description | |
|---|---|---|
| Answered Scorecards A list of following details for each scorecard | Visibility type | The aggregate details of a single user is contained within this list object. |
| Answered scorecard ID | Email address of the user whose information is at the corresponding index. | |
| Scorecard ID | Gong User ID for the specific user. | |
| Scorecard name | The list size of the users aggregate activity. | |
| Answers | A list containing a series of answer objects. Each answer object contains within it details like question text, score, answer text, among others. | |
| Call ID | ID of call for which this scorecard corresponds to. | |
| Call start time | Start time of the call. | |
| Reviewed user ID | ID of the user who was evaluated in this call. | |
| Reviewer user ID | ID of the user who was reviewing this call. | |
| Review time | Time when the review took place. | |
| List Size | The list size of the call scorecards. | |
| List Index | An index for each item in the list of call scorecards. | |
| Records Metadata of the response | Current page number | Necessary for repeat requests to ensure pagination. |
| Current page size | Number of records on the current page. | |
| Cursor | UUID necessary for pagination. | |
| Total Records | Total number of records that can be queried. | |
Last updated: