Gong - Search call transcripts action
This action will search call transcripts in Gong. Lists the transcripts of calls that took place during a specified date range and have specified call IDs.
Input
| Field | Description |
|---|---|
| Starting date-time | The date from which to list calls. If not specified, the calls start with the earliest recorded call. The date applies to call start time. |
| Ending date-time | The date until which to list calls. For web-conference calls recorded by Gong, the date denotes its scheduled time, otherwise, it denotes its actual start time. |
| Call IDs | List of calls IDs to be filtered. If not supplied, returns all calls between Starting date time and Ending date time. To retrieve a single call, provide the ID of the call. |
| Workspace | Select the workspace to filter calls by. |
Output
| Field | Description | |
|---|---|---|
| Call Transcripts A list of following details for each call transcript | Call ID | An index for each item in the list of users aggregate activity. |
| Transcript | A list containing a transcript object. Each transcript object contains within it details like speaker ID, Topic, and a list of Sentences. Each sentence object contains the start, end, and text fields. | |
| List Size | The list size of the call transcripts. | |
| List Index | An index for each item in the list of call transcripts. | |
| Records Metadata of the response | Current page number | Necessary for repeat requests to ensure pagination. |
| Current page size | Number of records on the current page. | |
| Cursor | UUID necessary for pagination. | |
| Total Records | Total number of records that can be queried. | |
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