Gong - Search calls action
This action will search calls in Gong. Lists detailed call data for calls that took place during a specified date range and have specified call IDs.
Input
| Field | Description |
|---|---|
| Starting date-time | The date from which to list calls. If not specified, the calls start with the earliest recorded call. The date applies to call start time. |
| Ending date-time | The date until which to list calls. For web-conference calls recorded by Gong, the date denotes its scheduled time, otherwise, it denotes its actual start time. |
| Call IDs | List of calls IDs to be filtered. If not supplied, returns all calls between Starting date time and Ending date time. To retrieve a single call, provide the ID of the call. |
| Workspace | Select the workspace to filter calls by. |
Output
Call specific output fields will be dynamically rendered base on the calls you select. A sample response structure is below.
| Field | Description | |
|---|---|---|
| Calls A list of following details for each call | Collaboration | An object containing a list of public comments. Each public comment contains details like audio start time, audio end time, comment user ID, and the comment text, among other fields. |
| Content | An object with the information pertaining to structure, topic, trackers, and points of interest. | |
| Context | List of objects that contains the relevant fields, object ID, object type, as well as source system details. | |
| Interaction | An object with the information pertaining to interaction stats, questions, speakers, and video. | |
| Media | An object containing the video and audio URL of the call, as applicable. | |
| Metadata | Contains all the metadata of the call including title, duration, workspace, etc. | |
| Parties | List of parties that were involved in the call. Each party object contains details like name, email address, affiliation, etc. | |
| List Size | The list size of the call transcripts. | |
| List Index | An index for each item in the list of call transcripts. | |
| Records Metadata of the response | Current page number | Necessary for repeat requests to ensure pagination. |
| Current page size | Number of records on the current page. | |
| Cursor | UUID necessary for pagination. | |
| Total Records | Total number of records that can be queried. | |
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