Zendesk - Search users action

This action retrieves a list of all users that matches your search criteria. Only records in your Zendesk instance that matches all the criteria will be returned.

Search user actionSearch user action

Input

Input fieldDescription
NameThe name of the user.
EmailThe email of the user.
OrganizationThe name of the user's organization.
External IDA unique identifier from another system.
TagsThe tags applied to this user. You can query multiple tags with the , separator.
NotesNotes about the user.

Output

The output of this action contains a list of user with their respective outputs. Here are some commonly used outputs.

Output fieldDescription
IDThe unique Zendesk ID of the user. This is automatically assigned when the user is created.
RoleThe role of the user. Permitted values are End-user, Agent, or Administrator.
EmailThe primary email of the user.
Organization IDThe unique Zendesk ID of the user's organization. If the user has more than one organization membership, it will display the user's default organization.
User custom fieldsIncludes data of user custom fields.
List sizeThe size of the list, corresponding to the number of users retrieved.

Click here for a full list of user outputs.

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